Cancellation Policy
There is a $75 NON-REFUNDABLE cancellation fee if you do not call to cancel 24 hrs in advance of your scheduled appointment (no exceptions). The cancellation fee will be deducted from what you have already paid, but can also be used once towards a new appointment within 30 days of the original purchase date.
If you miss or are more than 15 mins late for your appointment, the payment is automatically forfeited and cannot be transferred to a new service. For some services, you can still be seen with the time you have left, but we will still end as scheduled. In addition, all services that have been performed are NON-REFUNDABLE.
Please arrive 10 mins early to allow time to check-in and do any necessary paperwork needed.
We do our best to provide EMAIL and or TEXT reminders 24-48 hours in advance, but this is a courtesy and technology can fail. If you did not receive a reminder, it does not excuse your absence, so please be mindful of your appointment time when booking.
Although we are closed on Sundays you can still call to cancel the appointment 24 hours in advance and leave a message.